Terms of Service

Overview

These Terms of Service describe how you may use Kliption: the website, app, and related services for transcription, captions, clips, and exports.

By creating an account or using Kliption you agree to these terms. If you do not agree, do not use the service.

Accounts and plans

You must provide accurate account information and keep your login secure. You are responsible for activity on your account.

Free and paid plans have different usage limits (minutes, clips, exports, storage size, and export resolution). Current plan details are shown on the pricing page and in Settings → Plan.

Hosted storage and retention

Files you upload, plus transcripts, captions, clips, and exports we store for you, count against your plan’s storage limit.

On the Free plan, hosted projects are kept for 7 days from project creation, or for 7 days from the date your account returns to Free (for example after a subscription ends, a refund to Free, or a promo plan expiry). After that date we permanently delete the project and its hosted media from our servers.

We warn you 3 days before deletion by email (when email is configured for your account) and with in-app cards on Dashboard, Settings, and Projects.

Paid plans keep hosted files while the subscription is active, within the plan’s storage quota. Upgrading cancels the 7-day Free clock. Returning to Free starts a new 7-day clock from that moment.

Copies you already exported or downloaded remain yours. Hosted deletion does not remove files saved on your devices.

Your content

You retain rights to content you upload. You grant Kliption a limited license to store, process, transcribe, render, and display that content as needed to provide the service.

Do not upload content you do not have the right to use, or content that is unlawful or that infringes others’ rights.

Acceptable use

Do not abuse the service, attempt unauthorized access, interfere with other users, or reverse engineer the product except as allowed by law.

We may suspend or close accounts that violate these terms or that create risk to the service or other users.

Payments, cancellation, and refunds

Paid subscriptions renew until you cancel. Cancel at period end from Settings → Plan. You keep paid access until the end of the paid period.

Refund requests are reviewed under the Refund Policy. A full refund returns the account to Free and starts the 7-day hosted-storage clock.

Service changes

We may change features, limits, or these terms. Material storage-retention changes will be reflected on this page, the Privacy Policy, and plan details. Continued use after an update means you accept the revised terms.

Contact

Questions about these terms: contact@kliption.com.